NEWRecognition module — recognise hard work and the people going above and beyond
CareOptixCare software
Features

Daily logs written on shift, not written up after it

Recording that happens while the shift is happening, on a form built for the purpose, attached to the right young person — instead of a notebook transcribed at the end of the day.

What you get

  • Drag-and-drop form builder for daily, key-work and handover forms
  • Draft and submitted records tracked separately, so nothing goes missing
  • A searchable record library covering every form ever submitted
  • Entries land on the young person's timeline as they are written

Powered by Forms & Records and Young People — set out in full on the specification.

Why paper logs fail inspection

Rarely because the care was poor. Usually because the record was written hours later, in summary, by someone reconstructing a shift from memory — so it is thin where it needs to be specific, and it cannot be searched when somebody asks what happened on a particular date. Recording on shift solves the first problem; recording into a structured form solves the second.

Forms you can change yourself

Your recording practice is not the same as another provider's, and it changes after an inspection, a serious incident or a new placement. The form builder is drag-and-drop so you can change a form without raising a support ticket and waiting a fortnight for it.

Drafts are not records

A half-finished log is tracked as a draft, separately from what has been submitted. That sounds like housekeeping; in practice it is what stops a shift's recording quietly disappearing because somebody was interrupted and never came back to it.

Where the line is. A form is only as good as what is typed into it. CareOptix does not check the quality of a log, prompt for detail, or judge whether recording practice meets the standard — a manager still reads them.

Questions about daily logs and recording

Can staff record on a phone during a shift?

CareOptix runs in a browser rather than as a separate mobile app, so it works on a phone or tablet that has one. There is no native app on the App Store or Play Store.

Can we search across every log we have ever written?

Yes — the record library covers every submitted form, and can be filtered rather than scrolled.