One record per young person

Everything recorded about a young person in one timeline, in the order it happened — so the story of a placement can be read rather than reconstructed.

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What you get

Care plan goals, daily logs and key-work notes in one timeline
Placement, education and health information kept together
Risk flags surfaced on the dashboard the moment they're logged
Records linked through from the calendar, so an event opens the person it concerns

A timeline, not a filing cabinet

The hard part of a young person's record is not storing it — it is that the pieces are written by different people, at different times, in different places. A key-work note in a book, a daily log on a shared drive, an incident form emailed to a manager. Put on one timeline, those become a record you can actually read: what was planned, what happened, what was done about it, in sequence.

Planning and recording in the same place

Care plan goals sit alongside the logs that evidence them, rather than in a document that gets reviewed every few months and otherwise sits still. When a review comes round, the evidence is already attached to the goal it belongs to.

Risk that surfaces itself

A risk flag logged on a record shows on the dashboard rather than waiting to be noticed by whoever next opens the file. That is a small mechanical thing, and it is the difference between a concern being acted on this shift and being found at the next audit.

Where the line is. CareOptix records what your staff enter. It does not assess risk, score outcomes against a clinical framework, or make a judgement about a placement — those remain professional decisions, recorded here rather than made here.

Questions about young people records

How long are young people's records kept?

For as long as your organisation needs them. CareOptix never automatically deletes records, and retention is not tied to whether your subscription is active. As data controller, your organisation sets retention in line with current statutory guidance — for looked-after children's records that is generally 75 years from date of birth, but check the current Department for Education guidance rather than relying on a summary.

Can we restrict who sees a particular young person's record?

Access follows the home. Staff see the young people placed in the homes they are assigned to, and role-based permissions control what they can do with those records.

Daily logs and recording

Recording that happens while the shift is happening, on a form built for the purpose, attached to the right young person — instead of a notebook transcribed at the end of the day.

Incidents and safeguarding

The forms that matter most, captured in a structure rather than in an email, attached to the young person they concern, and findable months later when somebody asks.

Or see all seven areas, compare CareOptix with CHARMS or Clearcare, or go straight to pricing.