NEWRecognition module — recognise hard work and the people going above and beyond
CareOptixCare software
Features

Run every home from one place

A register of every home on your registration, with the things a Responsible Individual is asked about kept against each one: who is placed there, what the last inspection said, and who is working in it this week.

What you get

  • Occupancy, Ofsted rating and home profile in one place
  • Switch between an all-homes view and a single home's workspace
  • Role-based visibility, so staff only see the homes they work in
  • Every record on the platform — rotas, young people, staff, forms — belongs to a home

Powered by Homes — set out in full on the specification.

One home or nine, the same shape

A single registered home and a group of nine have the same problem in different sizes: the information that matters is spread across the people who happen to hold it. CareOptix makes the home the unit everything hangs off. Open a home and you get its occupancy, its rating, its staff and its open records; open the all-homes view and you get the same picture across the group, without anyone compiling it. Adding a second home does not mean a second system or a second spreadsheet — it is another row, with the same workspace behind it.

Who sees what

Role-based access runs down the same structure. A support worker sees the home they work in; a manager sees theirs; a Responsible Individual sees the group. That is not only a privacy control, though it is that — it is what stops the platform becoming unusable as you grow, because nobody is scrolling past eight homes' worth of records to find their own.

The view an inspector asks for

Most inspection questions start at the home: how many young people are placed here, who was on shift, what has been logged. Because every record belongs to a home, that question has an answer without a search across five systems — and the same is true of the group-level question a commissioner asks when they are placing.

Where the line is. CareOptix holds your own record of registration details and ratings. It is not connected to Ofsted's systems and does not update from them — if a rating changes, someone updates it here.

Questions about homes and locations

Is there a limit on how many homes we can add?

The licence includes a set number of homes and you can add more at any time; pricing scales with the homes you run rather than the number of staff using it. Only active homes count towards the allowance — archive a home and its place comes back.

Can staff be assigned to more than one home?

Yes. Staff records sit at the organisation level and are assigned to the homes a person actually works in, which is also what drives what they can see.